Support

Outkin support.

Need help with Outkin? Email hello@outkin.app and a member of our team will get back to you.

Pause or delete your account in the app

  1. Tap your profile picture. It's in the bottom right corner of your screen.
  2. Open settings. Look for the gear icon next to the edit button.
  3. Consider pausing first. This hides your profile from others but lets you return anytime. Just toggle the "Pause account" button if that's all you need.
  4. Ready to delete? Tap "Delete or Pause account" at the bottom.
  5. Tell us why (optional). We appreciate your feedback, but it's not mandatory.
  6. Confirm deletion. We'll ask you one last time to make sure. Tap "Delete account" if you are.

Remember: deleting your account removes your information and connections permanently.

Account and technical help

For sign-in problems, a profile or verification issue, a question about a payment, a bug, or anything not working as expected, email hello@outkin.app. Please include the email address on your account, your device model and operating system version, and a screenshot if you have one. It helps us sort things out faster.

Paid member? Manage or cancel your membership in the Stripe billing portal.

Contact Outkin support

Outkin is operated by Club Spark Pte. Ltd. For help with your account, a technical problem, or a data or account-deletion request, contact us at hello@outkin.app. Our privacy policy explains what we collect and how to ask for your data.

Need to reinstall Outkin?

App Store · Google Play